rummy golds

rummy golds App support

Contact
+91 0562422786

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy golds:

Q1: How to log in after installing the rummy golds?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process, eliminating the need for a password or email login. This streamlined method allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal is available. If you still encounter issues, click "send OTP" and wait for the designated time to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The rummy golds:

Q1: What is the minimum withdrawal amount in the rummy golds?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can access their earnings from playing games, but not the bonus rewards they've received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank details. Filling out these details is a mandatory step to continue with the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait time of up to 24 hours. This delay is an exception to the generally quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned in gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If you're experiencing issues, don't worry, the funds should be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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